Wednesday, November 24, 2021

Microsoft 365 subscription stopped working

2021.07.25 signed up for Microsoft 365 Personal, monthly.
worked fine. recently getting message:

Your subscription has expired

ok, so Sign In

Office has been updated. Please restart... Close. exit app, start.
Still says at top "Excel (Unlicensed Product)"

Look at account:
Your subscription has expired
The version of Office to which you are subscribed has been deprovisioned. This product is unlicensed.

more... end up at: Windows 7 end of support and Office
Looks like I need Windows 10, but this is out of nowhere, I thought I had 2 more years.

But... I start up Word, and it works fine. The account screen has no problems on it, seems totally normal.

Uninstall Excel, can't uninstall individually, uninstall Microsoft Office 365. Restart. Microsoft.com, Subscriptions, Microsoft 365 Personal, Install, Office - Default version (default), mobile apps Skip.
Start Word, looks good. Start Excel, also looks good.

That's it? Just a re-install?